I had a great experience working with Leslie. He was very knowledgeable and he showed me how to operate my GLA 250 prior to my purchase. Overall, I had an excellent experience and I look forward to working with Leslie in the future and referring my family and friends.
The staff at MB of Fort Washington were professional and very friendly. They were also very quick with getting my car done. Good work guys!
Easy to make appointment. Rental car was available while work was being done. Joanne is super helpful and pleasant To work with. Work was done in one day.
Ian was terrific. He emailed me every week to update me on when my new Mercedes would come off the assembly line, arrive at port, and ultimately be ready at the dealership. Everyone at Mercedes-Benz of Fort Washington is fast, friendly, courteous, and accurate. I wouldn't go anywhere else for sales or service.
Joanne worked with me through my issues and got me an appointment the very next day. She made the entire experience very pleasant and i was in and out very quick.
First thing this morning (7 AM) the team was ready for a new day ,service writer MIKE took care of business prompt and through, free loaner set up and I was out the door by 7:20 called at home about 5 hrs.later vehicle done.,returned loaner paid bill and on the way home. What a great experience. Old Joe G
My first experience for service at MB of Fort Washington was a pleasure. Every employee was knowledgeable and friendly. I was in and out in an hour. I would highly recommend MB of Fort Washington for both service and sales.
They were great!! Fixed the problem quickly. Very pleasant to deal with. Even the guys checking in my car were very professional. My car was waiting for me when I got there as well.
We have a 4 year maintenance contract so the only work we have had done is the annual scheduled maintenance. Staff has always been exceptionally accommodating. Quick service in a friendly comfortable environment.
Intake person is very respectful and really works with you. If they have to keep your vehicle for longer than 3 hours they can and will provide you with a loaner. They keep a full service history of the car, and you can get a copy of it, or review the total history of the car. It is also nice that they provide water, and a little snack area with a variety of magazines while you wait. The showroom for new cars is very nice.
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